Shipping Policy

SHIPPING & DELIVERY POLICY

We aim to offer you the best shipping options, no matter where you live. Every day, we are dedicated to providing you the highest levels of responsiveness at all times.

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should therefore be read alongside our main Terms: https://uptownwardrobe.com/pages/terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. 
Free Shipping
We offer free Standard shipping on Orders over $75 and for VIP Customers.
VIP customers are customers who have repeatedly shopped with Uptown Wardrobe and have spent over a certain dollar amount with the company.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
Shipping Method
Shipping Fee
Standard
3-5 days
8
Expedite
2-3 days
12
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Once your order is fulfilled we will send you an email with that tracking information. Our processing time to fulfill your order is 1-2 business days.
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping at this time.
ARE THERE OTHER SHIPPING RESTRICTIONS?
To receive expedited shipping your orders must be placed by 2pm CST.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason, we will let you know as soon as possible and will let you know of a revised estimated date for delivery.
If any orders are lost or stolen during transit. Contact the shipping carrier; all packages are insured.
PROCESSING TIMES
Processing Time refers to Order verification, quality check, and packaging. All orders are carefully packaged with love and you in mind. Processing times are 1-2 business days.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://uptownwardrobe.com/pages/return-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
  • Email: customerservice@uptownwardrobe.com